The successful implementation of the reforms embodied in the Health and Social Care Bill will be dependent upon the collective leadership capability of individuals in the Clinical Commissioning Groups (CCGs). Building on our extensive previous experience in commissioning, Arden Primary Care (APC) has joined with the London Academy Business School (LABS) to provide a comprehensive training programme to develop the necessary skills for individuals who serve on these statutory bodies.

Our bespoke training programme equips healthcare professionals in leadership positions on CCGs to meet present and future challenges: care being delivered closer to home, an ageing population, multiple co-morbidities and increasing patient expectations.


The Centre for Clinical Commissioning has been set up to lead debate and provide support in the following areas:

  • Setting policy
  • Influencing and lobbying
  • Ambassadors
  • Developing best practice
  • Setting standards
  • Advice and support
  • Training delivery



We bring a fresh, forward-looking perspective to commissioning delivery. This is not the usual powerful stakeholders’ partnerships response to opportunities in healthcare delivery. This is a fresh partnership that incorporates new cutting-edge business school thinking and the economics of healthcare delivery. This will strengthen the performance of CCGs in all aspects of commissioning.

The course outline will cover seven domains:

  • Designing Service Delivery
  • Corporate Governance (finance and accounting support)
  • Managing potential strategic alliances with other consortia to safeguard local services and deliver wider benefits
  • Data Analysis & IT Development
  • Human Resources & Back Office Support
  • Contracting (installing appropriate systems to design, negotiate and monitor)
  • Tendering

We are uniquely placed to assist because we can draw on the excellent work of other health stakeholder bodies to widen thinking beyond the usual box of the NHS and GP training and add inter-disciplinary value beyond what others can offer.


  • Leadership – Strategic and Personal
  • New NHS Institutions; the NHS Constitution
  • Local Populations of Patients and Public
  • The Demand and Supply Management of Health Outcomes – Managing Capacity and Demand
  • The Atlas Variation – Right Care
  • The Macroeconomics of Fiscal Policies and Spending Review
  • NHS Finance, Funding, Accounting, Modelling and Simulation for Commissioners
  • The Logical Framework, Thinking, Writing and Outcomes, Making Better Decisions & Project Delivery for Commissioners
  • The Commissioning Framework & Tools and techniques for commissioning redesigned care
  • Joined-up care: delivering seamless care
  • Commissioning for a positive patient experience
  • Economics Concepts of Opportunity Costs, Prioritising Commissioning, Tariffs and Value-based Pricing
  • Commissioning for Quality and Innovation (CQUIN) framework
  • Foundation Trusts
  • Stakeholder Analysis, Effective Communication, Strategic Partnering and Successful Partnerships: Developing a Compact
  • Patient Reported Outcome Measures (PROMs)
  • Payment by Results
  • Personalised Health Budget
  • Provider and Vertical “Systems of Provision”
  • The political economy of effectiveness and efficiency
  • Change Management: Belbin Team Roles, The Productive Commissioning Team, Board and Team Development, Leading Improvement, Sustaining Improvements, Types of Change, Leadership & Change Context, The Effective Team, Overcoming resistance, Emotional Competencies, Creating a Positive Environment for Change, Empowering local communities etc
  • Measuring Return on Investment
  • An Improvement Framework for Commissioners
  • Facilitation
  • Improving Patient Safety for Commissioners

More to follow…

Also see: Inside commissioning , a new website for latest thinking on redesigning healthcare.

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